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Vellis cares. Contact us if you wish to discuss a specific service matter.
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Phone
support@vellis.financial
Frequently asked questions
Accounts
What accounts we offer, to whom, pricing plans, and how to open.
Payments
What payment rails we offer, settlement times, and how to make a payment.
Foreign Exchange
What currencies we offer, settlement times, and how to make a trade.
Payment Processing
How to open a merchant account and accept card and other payment types.
Transaction Queries
Understand if your transaction is delayed or cancelled and why.
Electronic Banking
Information on security and how to reset your access if locked out.
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© 2025 Vellis Inc.
Vellis Inc. is authorized as a Money Services Business by FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) number M24204235. Vellis Inc. is a company registered in Canada, number 1000610768, headquartered at 30 Eglinton Avenue West, Mississauga, Ontario L5R3E7, Canada.