Your Bank Wasn't Built For Your Practice. Vellis Is.
Physical therapy practices face payment restrictions, account friction and banking challenges that generic providers aren't equipped to handle. Vellis provides payment processing and business banking directly - built for private healthcare practices, recurring treatment plans and the operational needs of growing therapy businesses.
No intermediaries. You work directly with Vellis.
A growing private healthcare sector with payment infrastructure needs that mainstream providers rarely address well.
Yet most payment processors still apply blanket healthcare restrictions to private physical therapy practices.
Your payment infrastructure needs to keep pace with your practice.
A sector this essential deserves better than generic banking.
The Real Problem
Physical therapy practices - particularly those operating privately, across multiple locations or with specialist clinical programmes - face payment and banking friction that mainstream providers were never designed to resolve. Here's what that costs you.
Your payment processor flags your account because of your healthcare classification.
Private physical therapy practices are routinely caught in the blanket healthcare restrictions that mainstream processors apply across the board. Whether you run a sports rehabilitation clinic, a post-surgical recovery practice or a specialist movement therapy centre, automated risk systems treat all private healthcare with the same generic logic. Accounts get flagged. Payments get delayed. And you're managing provider compliance instead of managing patient outcomes.
Collecting session deposits creates unexpected dispute risk.
No-shows and late cancellations cost private physical therapy practices real revenue - particularly for practices with specialist equipment or dedicated clinician time. You know you need deposits. But with mainstream providers, collecting them exposes you to dispute risk. Patients dispute pre-charges, processors side with the cardholder, and a standard cancellation policy becomes a chargeback problem.
Recurring treatment programme billing doesn't work with standard infrastructure.
Multi-session rehabilitation programmes, ongoing sports therapy arrangements and extended post-surgical treatment plans represent your most clinically consistent, most financially predictable revenue. But standard billing infrastructure wasn't built for recurring private healthcare billing. Renewals fail. Programme sequences are disrupted. Clinically continuous care is undermined by billing fragility.
Multi-site expansion creates banking obstacles at every step.
Physical therapy groups opening additional locations - whether domestically or internationally - face the same banking rebuild every time. A practice that has operated successfully for years is treated as an unknown entity in each new market, with months of compliance reviews before it can process a single payment.
What Vellis Provides
Direct payment processing and business banking - built and operated by Vellis for the clinical profile, treatment billing needs and growth ambitions of physical therapy practices.
Payment processing
Stable, healthcare-aware processing
Accept payments for private physical therapy sessions and programmes online and in-person, without account flags.
Session deposit collection
Protect therapy revenue from no-shows without creating chargeback exposure.
Treatment programme billing
Manage multi-session rehabilitation plans and ongoing therapy arrangements without manual follow-up.
Multi-currency checkout
Serve international patients in their currency with live market rates and no hidden margins.
Chargeback & fraud monitoring
Calibrated to physical therapy practice transaction profiles.
Business banking
Accounts built for physical therapy revenue models
Session-based, programme-driven transaction profiles assessed by people who understand private healthcare.
Multi-entity structuring
For therapy groups or practices operating across several locations.Fast onboarding - no months-long compliance reviews that treat your established practice like an unknown risk.
Fast onboarding
No months-long compliance reviews that treat your established practice like an unknown risk.
EMI & fintech-backed accounts
Access to Vellis-operated solutions beyond what traditional banks offer.
Dedicated sector expertise
Supported by people who understand healthcare practice operations.
Pain Point to Outcome
What changes when your financial infrastructure actually fits your business.
Your current pain point
Account flagged due to healthcare classification
Session revenue lost to cancellations
Treatment programme billing managed manually
International patient friction and FX costs
Banking obstacles when expanding locations
Generic banking not built for therapy revenue models
What you get with Vellis
Infrastructure built for private physical therapy operations - fewer flags, faster resolution.
Deposit collection that protects session income without chargeback exposure.
Recurring billing that works reliably - less admin, more clinical continuity.
Multi-currency checkout with live rates and no hidden margins.
Multi-entity account setup, fast-tracked through Vellis directly.
Accounts structured around your actual treatment billing profile.
Why Vellis
Built for private healthcare businesses of every size and specialisation - with the infrastructure to match.
Companies operating directly on Vellis infrastructure.
Industries served, from regulated to high-risk.
Global
Coverage across multiple jurisdictions and currencies.
You work directly with Vellis - no intermediaries, no black boxes. From your first consultation to your live account, every step is handled by Vellis. You always know who owns your setup, who to call, and what happens next.
We run sports rehabilitation clinics across two countries. Vellis set up our payment and banking infrastructure across both markets - and our session deposit process now works without any of the dispute issues we had before.
Clinical Director, Sports Rehabilitation Group
Who We Work With
Vellis directly serves physical therapy businesses at every stage of growth.
Private physical therapy practices
Managing session billing, treatment programme payments and patient deposits.
Sports rehabilitation clinics
Handling specialist programme billing and high-value athlete treatment plans.
Post-surgical and medical rehabilitation centres
Managing extended treatment programme billing.Physical therapy groups - scaling across multiple locations with consolidated banking and payment infrastructure.
International physical therapy practices
Serving cross-border patients and managing multi-currency revenue.
How It Works
From first conversation to live infrastructure - handled directly by Vellis, start to finish.
Tell us about your business
Share your practice structure, services, billing model and growth plans. A real conversation with a Vellis specialist who understands the private healthcare environment.
We build the right setup for you
Vellis designs a payment and banking configuration tailored to your treatment profile, patient base and growth stage.
Go live on Vellis infrastructure
Onboarding is guided by Vellis end-to-end. Once live, you operate directly on our infrastructure - with a dedicated point of contact, full visibility over your setup, and no middlemen in the chain.
Stop letting payment infrastructure get in the way of your practice's growth.
Your physical therapy practice deserves financial infrastructure that supports your clinical ambitions - not creates friction in them. 500+ businesses already operate directly on Vellis.
FAQ
Physical Therapy Practices
Vellis is a direct provider - not a broker, not a referral service. We provide payment processing and business banking directly to your business. No intermediaries, no black boxes. You always know who owns your setup, who to contact, and how your payments and accounts are structured.
Yes - it's common. Mainstream processors apply blanket healthcare restrictions to private physical therapy without reviewing the clinical profile. A previous refusal doesn't disqualify you. The only exception is if your business has been placed on a MATCH list.
Yes. Vellis operates globally, across any country that is not OFAC listed.
Yes. From an independent therapist to a multi-location rehabilitation group, the solution we build is always tailored to your structure and growth stage.
Mainstream processors apply blanket healthcare logic that wasn't designed for private physical therapy. Vellis processes payments through infrastructure built for private healthcare businesses. Your profile is understood from the start. The only case where it would be difficult for us to help is if your business has been placed on a MATCH list.
Yes. Vellis supports session deposit collection as part of your setup - protecting therapy revenue without creating chargeback exposure. We handle the setup so it works reliably from day one.
Yes, depending on your practice management software. If your platform supports automated payment triggers via API, Vellis processes those payments reliably on the other end.
When a chargeback occurs, you have a direct point of contact at Vellis - not a generic support queue. We review the case with you and manage the process on your behalf.
Unfortunately, yes. Traditional banks apply generic criteria that weren't designed for private physical therapy revenue models. Vellis accounts are managed by people who understand healthcare practice operations.
Yes. As long as the country is not OFAC listed, Vellis structures your accounts across locations from a single point of contact.
A Vellis account is structured around your practice - your billing model, entity structure and growth plans. In practice: fewer unexpected reviews, faster resolution, and direct access to Vellis.
A real conversation - not a sales pitch. Format and timing are flexible: call, video or email, based on your preference. A Vellis specialist will ask about your practice structure, services, billing model, current payment and banking setup, and growth plans. From there, you get a clear picture of what we'd recommend and what the process looks like. No pressure, no jargon, no commitment required.
For most businesses, the process is done within a couple of weeks. After your consultation, we give you a clear timeline based on your specific structure and jurisdiction - with no surprises mid-application.
Standard business documentation, plus any clinical licences or healthcare registrations relevant to your practice and jurisdiction. Vellis gives you a complete, tailored document list upfront.