Your Bank Wasn't Built For Your Business. Vellis Is.
MedSpas face payment restrictions, account freezes and banking friction that generic providers aren't equipped to handle. Vellis provides payment processing and business banking directly - built for high-value treatments, membership models and the regulatory complexity of medical aesthetic services.
No intermediaries. You work directly with Vellis.
A high-growth sector at the intersection of medical services and wellness - and one that mainstream financial providers consistently misclassify.
Yet most payment processors still classify MedSpas as high-risk without understanding their regulatory and clinical profile.
Your payment infrastructure needs to scale with one of the fastest-growing wellness sectors in the world.
A sector this sophisticated deserves better than generic banking.
The Real Problem
MedSpas operate at the intersection of medical services, aesthetic treatments and wellness - a space that traditional banks and payment processors have never been designed to serve. Here's what that costs you.
Your payment processor flags or closes your account - without warning, without recourse.
MedSpas sit in a grey zone that automated risk systems aren't equipped to navigate. Whether you offer laser treatments, injectables, body contouring or advanced skincare services, mainstream processors apply the same blanket healthcare risk logic - flagging accounts without any understanding of the regulated, clinical environment you operate in. Your account is suspended, payments stop, and you're left explaining your clinical credentials to a generic compliance team that has never heard of the treatments you provide. No dialogue. No timeline. No guarantee of resolution.
Collecting deposits for high-value appointments creates risk instead of reducing it.
A no-show on a laser treatment session or a body contouring appointment isn't just lost income - it's clinical time wasted, equipment allocated and a slot you could have filled. You know you need deposits. But with mainstream providers, collecting them opens a new problem: clients dispute pre-charges, processors side with the cardholder by default, and a missed appointment becomes a chargeback that threatens your account. The tool that should protect you becomes a liability.
Your membership revenue leaks - because your billing infrastructure wasn't built for it.
MedSpa membership plans, treatment packages and wellness subscriptions represent your highest-margin, highest-retention revenue. But most MedSpas are managing these on manual invoices, separate payment links and spreadsheet tracking. Renewals fail silently. Clients lapse. Revenue that should be predictable becomes fragile.
Expanding across locations creates banking gridlock.
Opening a second MedSpa - whether in another city or another country - shouldn't require starting your banking setup from scratch. But for most businesses it does. Every new location triggers a new compliance review that treats your proven operation as an unknown entity. Meanwhile, the location sits ready and every week of banking delays is a week of revenue lost.
What Vellis Provides
Direct payment processing and business banking - built and operated by Vellis for the clinical profile, transaction structure and growth ambitions of MedSpa businesses.
Payment processing
Stable, category-aware processing
Accept payments for medical aesthetic treatments online and in-person, without account flags driven by your service category.
Deposit & pre-payment collection
Protect your revenue from no-shows without creating chargeback exposure.
Membership and package billing
Manage wellness memberships and treatment bundles with reliable billing infrastructure.
Multi-currency checkout
Serve international clients in their currency with live market rates and no hidden margins.
Chargeback & fraud monitoring
Calibrated to MedSpa transaction profiles, not a generic retail risk model.
Business banking
Accounts built for MedSpa revenue models
High-value, treatment-based transactions assessed by people who understand the medical aesthetic environment.
Multi-entity structuring
For MedSpa groups operating across several locations or jurisdictions.Fast onboarding - no months-long compliance reviews that treat your clinical business like an unknown risk.
Fast onboarding
No months-long compliance reviews that treat your clinical business like an unknown risk.
EMI & fintech-backed accounts
Access to Vellis-operated solutions beyond what traditional banks offer.
Dedicated sector expertise
Supported by people who understand MedSpa operations, not a generic helpdesk.
Pain Point to Outcome
What changes when your financial infrastructure actually fits your business.
Your current pain point
Account flagged because of treatment categories
Revenue lost to no-shows and cancellations
Membership revenue managed manually
International client friction and FX costs
Banking gridlock when opening new locations
High-value treatments treated as suspicious transactions
What you get with Vellis
Infrastructure built for medical aesthetic operations - fewer flags, faster resolution.
Deposit collection that protects your revenue without chargeback exposure.
Billing infrastructure that handles renewals reliably - less admin, more revenue.
Multi-currency checkout with live rates and no hidden margins.
Multi-jurisdiction account setup, fast-tracked through Vellis directly.
Risk assessment by people who understand your clinical operations.
Why Vellis
Built for regulated, high-value and medically adjacent businesses - with the track record to prove it.
Companies operating directly on Vellis infrastructure.
Industries served, from regulated to high-risk.
Global
Coverage across multiple jurisdictions and currencies.
You work directly with Vellis - no intermediaries, no black boxes. From your first consultation to your live account, every step is handled by Vellis. You always know who owns your setup, who to call, and what happens next.
We run three MedSpas across two countries. Vellis understood our treatment profile and membership model without us having to justify our clinical operations. We were processing within two weeks.
Medical Director, MedSpa Group
Who We Work With
Vellis directly serves MedSpa businesses at every stage of growth.
Medical spas and aesthetic clinics
Offering high-value treatments at the intersection of clinical and wellness services.
Wellness and longevity centres
Combining medical aesthetic services with broader health and wellness programmes.
MedSpa groups and chains
Scaling across multiple locations with consolidated payment and banking infrastructure.
International MedSpas
Serving cross-border clients and managing multi-currency revenue across jurisdictions.
How It Works
From first conversation to live infrastructure - handled directly by Vellis, start to finish.
Tell us about your business
Share your setup, treatment categories, membership model, volumes and growth plans. Not a generic form - a real conversation with a Vellis specialist who understands the regulatory and clinical environment MedSpas operate in.
We build the right setup for you
Vellis designs a payment and banking configuration tailored to your treatment profile, client base and growth stage. A single-location MedSpa and a multi-site group have different needs - your setup reflects that.
Go live on Vellis infrastructure
Onboarding is guided by Vellis end-to-end. Once live, you operate directly on our infrastructure - with a dedicated point of contact, full visibility over your setup, and no middlemen in the chain.
Stop letting payment infrastructure limit the treatments your MedSpa can offer.
The global MedSpa market is growing at over 14% a year. Your payment and banking infrastructure should match that ambition - not flag it as a risk. 500+ businesses already operate directly on Vellis.
FAQ
MedSpa Businesses
Vellis is a direct provider - not a broker, not a referral service. We provide payment processing and business banking directly to your business. No intermediaries, no black boxes. You always know who owns your setup, who to contact, and how your payments and accounts are structured.
Yes - it's one of the most common situations we encounter. MedSpas are frequently flagged by mainstream processors who apply blanket healthcare restrictions without understanding the specific clinical and aesthetic services involved. A previous refusal doesn't disqualify you. The only exception is if your business has been placed on a MATCH list.
Yes. Vellis operates globally, across any country that is not OFAC listed. We support MedSpa businesses in Europe, the Middle East, Asia and beyond - including those serving international clients and operating across multiple jurisdictions.
Yes. From a single-location clinic to a multi-site MedSpa group, the solution we build is always tailored to your structure, treatment profile and growth stage.
Mainstream processors apply automated risk logic that can't distinguish between a regulated MedSpa and an uncontrolled aesthetic operation. Vellis processes payments through infrastructure built for medical aesthetic businesses. Your clinical profile is understood from the start - not discovered mid-review. The only case where it would be difficult for us to help is if your business has been placed on a MATCH list.The only case where it would be difficult for us to help you is if you have been put put on a match list.
Yes. Vellis supports deposit and pre-payment collection as part of your setup - so you can secure payment before treatment sessions without relying on manual processes. If a client cancels or doesn't show, the deposit has already been collected. We handle the setup so it works reliably from day one.
Yes, depending on your practice management software. If your existing platform supports automated payment triggers via API, Vellis processes those payments reliably on the other end. We'll walk you through what's needed during the consultation.
Yes. Vellis supports payments in a wide range of currencies. International clients pay in their own currency, with live market rates applied - no hidden margins or opaque fees on top.If you're unsure whether your current setup supports this, our team can walk you through what's needed during the consultation.
When a chargeback occurs, you have a direct point of contact at Vellis - not a generic support queue. We review the case with you, help gather the relevant documentation, and manage the process on your behalf.
Unfortunately, yes. Traditional banks apply generic risk criteria that weren't designed for medical aesthetic revenue models. High-value treatment transactions, clinical billing descriptors and membership billing patterns can all trigger reviews with no bearing on actual risk. Vellis accounts are managed by people who understand MedSpa operations - your profile is expected and understood.
Yes. Multi-jurisdiction banking is core to what Vellis does. As long as the country is not OFAC listed, Vellis structures your accounts across markets from a single point of contact.
A standard account is built for a generic business profile. A Vellis account is structured around yours - your treatment categories, membership model, entity structure and growth plans. In practice: fewer unexpected reviews, faster resolution, and direct access to Vellis rather than a generic customer service system.
A real conversation - not a sales pitch. Format and timing are flexible: call, video or email, based on your preference. A Vellis specialist will ask about your business structure, treatment categories, membership model, current payment and banking setup, and growth plans. From there, you get a clear picture of what we'd recommend and what the process looks like. No pressure, no jargon, no commitment required.
For most businesses, the process is done within a couple of weeks. After your consultation, we give you a clear timeline based on your specific structure and jurisdiction - with no surprises mid-application.
Standard business documentation, plus any medical licences or clinical authorisations relevant to your services and jurisdiction. Vellis gives you a complete, tailored document list upfront so there are no unexpected requests mid-process.