Your Bank Wasn't Built For Your Business. Vellis Is.
Healthcare businesses face payment restrictions, account freezes and banking friction that generic providers aren't equipped to handle. Vellis provides payment processing and business banking directly — built for regulated environments, high-value services and cross-border operations.
No intermediaries. You work directly with Vellis.
A heavily regulated sector that traditional financial providers still struggle to serve.
Yet most payment processors still apply generic risk frameworks to healthcare businesses.
Your payment infrastructure needs to scale with it.
An industry this critical deserves better than generic banking.
The Real Problem
Healthcare businesses operate at the intersection of regulation, compliance and patient care — a space that traditional banks and payment processors have never been fully equipped to serve. Here's what that costs you.
Your payment processor flags or closes your account — without warning, without recourse.
Healthcare payments exist in a complex regulatory grey zone. Whether you're running a private clinic, a telehealth platform or a medical supply operation, mainstream processors apply the same automated risk logic to your business as they would to an unknown e-commerce store. The result: your account is flagged, payments stop, and you're left explaining your compliance credentials to a generic support team with no healthcare expertise. No dialogue. No timeline. No guarantee of resolution.
Collecting patient payments is harder than it should be.
Deposits for elective procedures, upfront payments for private consultations, instalment plans for high-value treatments — these are standard in private healthcare, but mainstream providers either don't support them or expose you to dispute risk when you try. The tools that should make your revenue predictable end up creating new operational headaches.
Your recurring revenue model leaks — because standard billing wasn't built for it.
Subscription-based wellness programmes, recurring therapy sessions, membership plans and multi-appointment packages represent some of the most valuable, most retainable revenue in private healthcare. But most businesses are managing these on manual processes — invoices sent individually, renewals tracked on spreadsheets, failed payments left unresolved. Every lapse is revenue your business earned but didn't collect.
Cross-border operations create banking gridlock.
Whether you're a healthcare group expanding into new markets, a medical supply business serving international clients, or a telehealth platform operating across jurisdictions — every new market triggers a new banking process. A business that operated successfully for years is treated as an unknown entity in a new country, facing months of compliance reviews before it can process a single payment.
What Vellis Provides
Direct payment processing and business banking — built and operated by Vellis for the compliance requirements, transaction profile and growth ambitions of healthcare businesses.
Payment processing
Stable, compliance-aware processing
Accept payments for healthcare services and products online and in-person, without account flags driven by your sector.
Deposit & pre-payment collection
Protect your revenue from cancellations and no-shows without creating chargeback exposure.
Recurring billing support
Manage subscription programmes, membership plans and multi-session packages without manual follow-up.
Multi-currency checkout
Serve international patients and clients in their currency with live market rates and no hidden margins.
Chargeback & fraud monitoring
Calibrated to your transaction profile, not a generic retail risk model.
Business banking
Accounts built for your revenue model
Healthcare transaction profiles assessed by people who understand your sector, not flagged by a generic algorithm.
Multi-entity structuring
Tailored solutions for groups operating across several locations or jurisdictions.
Fast onboarding
No months-long compliance reviews that treat your business like an unknown risk.
EMI & fintech-backed accounts
Access to Vellis-operated solutions beyond what traditional banks offer to regulated healthcare businesses.
Dedicated sector expertise
Supported by people who understand healthcare operations, not a generic helpdesk.
Pain Point to Outcome
What changes when your financial infrastructure actually fits your business.
Your current pain point
Account flagged due to healthcare classification
Revenue lost to cancellations and no-shows
Recurring programmes managed manually
International patient and client friction
Banking gridlock when expanding into new markets
High-value transactions treated as suspicious
What you get with Vellis
Infrastructure built for your sector — fewer flags, faster resolution when issues arise.
Upfront payment and deposit collection built directly into your Vellis setup.
Billing infrastructure that handles renewals without manual intervention.
Multi-currency checkout with live rates and no hidden margins.
Multi-jurisdiction account setup, fast-tracked through Vellis directly.
Risk assessment by people who understand your business — not a generic retail model.
Why Vellis
Built for complex, regulated and high-value industries — with the track record to prove it.
Companies operating directly on Vellis infrastructure.
Industries served, from regulated healthcare to high-risk.
Global
Coverage across multiple jurisdictions and currencies.
You work directly with Vellis — no intermediaries, no black boxes. From your first consultation to your live account, every step is handled by Vellis. You always know who owns your setup, who to call, and what happens next.
Our previous provider had no understanding of how private healthcare billing works. Vellis onboarded us without a single unnecessary question — and we were processing within two weeks.
Managing Director, Private Healthcare Group
Who We Work With
Vellis directly serves healthcare businesses at every stage of growth.
Private clinics and medical practices
Navigating the gap between regulated healthcare and private payment infrastructure.
Telehealth and digital health platforms
Operating across jurisdictions with complex billing models and international patient bases.
Medical supply and distribution businesses
Managing high-value B2B transactions and cross-border supply chains.
Healthcare groups and networks
Scaling across multiple locations or countries with multi-entity banking needs.
How It Works
From first conversation to live infrastructure — handled directly by Vellis, start to finish.
Tell us about your business
Share your structure, services, volumes and growth plans. Not a generic form — a real conversation with a Vellis specialist who understands the regulatory environment healthcare businesses operate in.
We build the right setup for you
Vellis designs a payment and banking configuration tailored to your compliance profile, jurisdiction and growth stage. A single-location private practice and a multi-country telehealth platform have different needs — your setup reflects that.
Go live on Vellis infrastructure
Onboarding is guided by Vellis end-to-end. Once live, you operate directly on our infrastructure — with a dedicated point of contact, full visibility over your setup, and no middlemen in the chain.
Stop letting payment infrastructure limit the care your business can deliver.
The global healthcare market is growing fast. Your payment and banking infrastructure should grow with it — not flag it as a risk. 500+ businesses already operate directly on Vellis.
FAQ
Healthcare Businesses
Vellis is a direct provider — not a broker, not a referral service. We provide payment processing and business banking directly to your business. No intermediaries, no black boxes. You always know who owns your setup, who to contact, and how your payments and accounts are structured.
Yes — and it's one of the most common situations we encounter. Healthcare businesses are frequently declined by mainstream processors who apply generic risk criteria without any understanding of how private healthcare billing works. A previous refusal doesn't disqualify you. The only exception is if your business has been placed on a MATCH list.
Yes. Vellis operates globally, across any country that is not OFAC listed. We support healthcare businesses in Europe, the Middle East, Asia and beyond — including those serving international patients and operating across multiple jurisdictions.
Yes. From a single-location private clinic to a multi-country healthcare network, we build solutions tailored to your actual structure and growth stage.
Mainstream processors apply automated risk logic that wasn't designed for healthcare. Whether you run a private clinic, a telehealth platform or a medical supply business, your transactions get treated with the same generic criteria applied to any unknown merchant. Vellis processes payments through infrastructure built for regulated and healthcare-adjacent businesses. Your profile is understood from the start — not discovered mid-review. The only case where it would be difficult for us to help is if your business has been placed on a MATCH list.
Yes. Vellis supports deposit and upfront payment collection as part of your setup — so you can secure payment before appointments, procedures or product delivery without relying on manual processes. If a patient or client cancels, the payment has already been collected. We handle the setup so it works reliably from day one.
Yes, depending on your practice management or billing software. If your existing platform supports automated payment triggers via API, Vellis processes those payments reliably on the other end. If you're unsure whether your current setup supports this, we'll walk you through it during the consultation.
Yes. Vellis supports payments in a wide range of currencies. International patients and clients pay in their own currency, with live market rates applied — no hidden margins or opaque fees added on top.
When a chargeback occurs, you have a direct point of contact at Vellis — not a generic support queue. We review the case with you, help gather the relevant documentation, and manage the process on your behalf.
Unfortunately, yes. Traditional banks apply generic risk criteria that weren't designed for private healthcare revenue models. High-value transactions, irregular billing cadences and healthcare-related descriptors can all trigger reviews that have nothing to do with any actual risk. Vellis accounts are managed by people who understand healthcare business operations. Your transaction profile is expected and understood — not flagged as unusual.
Yes. Multi-jurisdiction expansion is one of the core scenarios we're built for. As long as the country is not OFAC listed, Vellis can structure your accounts across markets from a single point of contact — whether you need separate entities, consolidated reporting, or multi-currency structures.
A standard business bank account is built for a generic business profile. A Vellis account is structured around yours — your transaction volumes, service types, entity structure and growth plans. In practice: fewer unexpected reviews, faster resolution when questions arise, and direct access to Vellis rather than a generic customer service system.
A real conversation — not a sales pitch. Format and timing are flexible: call, video or email, based on your preference. A Vellis specialist will ask about your business structure, services, current payment and banking setup, volumes and growth plans. From there, you get a clear picture of what we'd recommend and what the process looks like. No pressure, no jargon, no commitment required.
For most businesses, the process is done within a couple of weeks. After your consultation, we give you a clear timeline based on your specific structure and jurisdiction — with no surprises mid-application.
Standard business documentation, plus any healthcare licences, regulatory permits or authorisations relevant to your business and jurisdiction. Vellis gives you a complete, tailored document list upfront so there are no unexpected requests mid-process.