Your Bank Wasn't Built For Your Practice. Vellis Is.
Veterinary practices face payment friction, account restrictions and banking challenges that generic providers aren't equipped to handle. Vellis provides payment processing and business banking directly - built for private veterinary care, high-value procedures and multi-location practice growth.
No intermediaries. You work directly with Vellis.
A fast-growing private healthcare sector with payment needs that mainstream providers address inconsistently.
Yet payment processors frequently create friction for private veterinary practices operating at the premium end of the market.
Your payment infrastructure needs to scale with a fast-growing sector.
A sector providing essential healthcare deserves better than generic banking.
The Real Problem
Veterinary practices - particularly private, specialist and multi-location operations - face payment and banking friction that standard providers were never designed to resolve. Here's what that costs you.
Collecting deposits for high-value procedures and consultations creates friction.
Emergency procedures, specialist referrals and elective surgeries in private veterinary care often require significant upfront payment. Collecting deposits and pre-payments for these services with mainstream providers exposes you to dispute risk - pet owners dispute charges in distressing circumstances, processors side with the cardholder by default, and a standard payment collection becomes a chargeback that threatens your account.
Wellness plans and preventive care memberships run on manual billing.
Veterinary wellness plans - covering routine care, vaccinations and preventive treatments on a monthly subscription basis - represent predictable, high-retention revenue. But standard billing infrastructure wasn't built for veterinary wellness plan billing. Renewals fail silently. Members lapse. Revenue that should be automatic becomes manual and fragile.
High-value specialist procedures don't fit generic retail payment frameworks.
Specialist veterinary surgery, advanced diagnostics and referral procedures involve high average transaction values that trigger risk flags in generic retail payment systems. Your standard billing profile looks unusual to an algorithm that was never designed to understand private veterinary care.
Expanding across locations creates banking complexity at every step.
Veterinary groups and corporate practices opening new clinics face the same banking rebuild every time - new account, new application, new compliance review. For businesses scaling a proven clinical model, this creates administrative overhead that has nothing to do with delivering great veterinary care.
What Vellis Provides
Direct payment processing and business banking - built and operated by Vellis for the clinical profile, wellness billing model and growth ambitions of veterinary practices.
Payment processing
Stable, sector-aware processing
Accept payments for veterinary services and procedures online and in-person, without account flags driven by your sector.
Procedure deposit collection
Protect revenue for high-value procedures without creating chargeback exposure.
Wellness plan and membership billing
Manage preventive care plans and pet wellness subscriptions without manual follow-up.
Multi-currency checkout
Serve international clients in their currency with live market rates and no hidden margins.
Chargeback & fraud monitoring
Calibrated to veterinary practice transaction profiles.
Business banking
Accounts built for veterinary revenue models
Procedure-based and membership-driven transaction profiles assessed by people who understand your sector.
Multi-entity structuring
For veterinary groups or corporate practices operating across several locations.
Fast onboarding
No months-long compliance reviews.
EMI & fintech-backed accounts
Access to Vellis-operated solutions beyond what traditional banks offer.
Dedicated sector expertise
Supported by people who understand healthcare operations, not a generic helpdesk.
Pain Point to Outcome
What changes when your financial infrastructure actually fits your business.
Your current pain point
Procedure deposit collection creating dispute risk
Wellness plan billing managed manually
High-value procedures flagged as unusual
Banking complexity when expanding locations
International client friction and FX costs
Generic banking not built for veterinary revenue
What you get with Vellis
Deposit collection that protects high-value procedure revenue without chargeback exposure.
Recurring billing that works reliably - less admin, more predictable revenue.
Processing infrastructure built for high-value veterinary transaction profiles.
Multi-entity account setup, fast-tracked through Vellis directly.
Multi-currency checkout with live rates and no hidden margins.
Accounts structured around your actual practice billing model.
Why Vellis
Built for private healthcare businesses - regulated, professional and growth-oriented - with the infrastructure to match.
Companies operating directly on Vellis infrastructure.
Industries served, from regulated to high-risk.
Global
Coverage across multiple jurisdictions and currencies.
You work directly with Vellis - no intermediaries, no black boxes. From your first consultation to your live account, every step is handled by Vellis. You always know who owns your setup, who to call, and what happens next.
We run a group of specialist veterinary referral centres. Vellis consolidated our banking across all sites and set up our wellness plan billing infrastructure - without any of the friction we'd experienced with our previous providers.
Operations Director, Specialist Veterinary Group
Who We Work With
Vellis directly serves veterinary businesses at every stage of growth.
Private veterinary practices
Managing procedure billing, wellness plans and client payment arrangements.
Specialist veterinary referral centres
Handling high-value procedure payments and complex billing.
Veterinary groups and corporate practices
Scaling across multiple locations with consolidated banking and payment infrastructure.
Emergency and 24-hour veterinary clinics
Managing high-value, time-sensitive payment collection.
How It Works
From first conversation to live infrastructure - handled directly by Vellis, start to finish.
Tell us about your business
Share your practice structure, services, billing model and growth plans. A real conversation with a Vellis specialist who understands private veterinary operations.
We build the right setup for you
Vellis designs a payment and banking configuration tailored to your procedure profile, wellness plan model and growth stage.
Go live on Vellis infrastructure
Onboarding is guided by Vellis end-to-end. Once live, you operate directly on our infrastructure - with a dedicated point of contact, full visibility over your setup, and no middlemen in the chain.
Stop letting payment infrastructure get in the way of the care your practice delivers.
Your veterinary practice deserves financial infrastructure that supports your clinical ambitions. 500+ businesses already operate directly on Vellis.
FAQ
Veterinary Practices
Vellis is a direct provider - not a broker, not a referral service. We provide payment processing and business banking directly to your business. No intermediaries, no black boxes. You always know who owns your setup, who to contact, and how your payments and accounts are structured.
Yes - it happens more than it should. A previous refusal doesn't disqualify you. The only exception is if your business has been placed on a MATCH list.
Yes. Vellis operates globally, across any country that is not OFAC listed.
Yes. From a single-location private practice to a multi-site corporate veterinary group, the solution we build is always tailored to your structure and growth stage.
Yes. Vellis supports deposit and pre-payment collection for veterinary procedures - protecting revenue without creating chargeback exposure. We handle the setup so it works reliably from day one.
Yes, depending on your practice management software. If your platform supports automated payment triggers via API, Vellis processes those payments reliably on the other end.
When a chargeback occurs, you have a direct point of contact at Vellis - not a generic support queue. We review the case with you and manage the process on your behalf.
Yes. Vellis supports payments in a wide range of currencies, with live market rates and no hidden margins.
Yes. As long as the country is not OFAC listed, Vellis structures your accounts across locations from a single point of contact.
A Vellis account is structured around your practice - your billing model, entity structure and growth plans. In practice: fewer unexpected reviews, faster resolution, and direct access to Vellis.
Yes. Vellis accounts are built for private veterinary operations. Your revenue model is understood and expected - not treated as an anomaly.
A real conversation - not a sales pitch. Format and timing are flexible: call, video or email, based on your preference. A Vellis specialist will ask about your practice structure, services, wellness plan model, current payment and banking setup, and growth plans. From there, you get a clear picture of what we'd recommend and what the process looks like. No pressure, no jargon, no commitment required.
For most businesses, the process is done within a couple of weeks. After your consultation, we give you a clear timeline based on your specific structure and jurisdiction - with no surprises mid-application.
Standard business documentation, plus any veterinary licences or clinical registrations relevant to your practice and jurisdiction. Vellis gives you a complete, tailored document list upfront.